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Technology
Articles
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Survey Finds Technology Boosts Nonprofits' Effectiveness
Human service organizations cite IT-driven efficiencies,
enhanced communications. A study released December 13,
2001 shows that information technology has enhanced
the work of human service nonprofit organizations, saving
time and increasing productivity.
Full Report: Wired, Willing, and Ready: Nonprofit
Human Service Organizations' Adoption of Information
Technology
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Prepared by Princeton Survey Research Associates
December 2001
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ROMA
(Results Oriented Management & Accountability)
ROMA is an approach to management which builds accountability
into the daily activities of employees and the daily operations
of an organization. ROMA is an avenue for organizations
to continually evaluate the effectiveness of their programs
and plot a course for improvements in agency capacity
and performance. ROMA is also the common language for
members of the Community Action Network to use to respond
to the Government Performance and Results Act (GPRA) of
1993 (which requires that federally funded programs demonstrate
measurable outcomes).
22
steps to ROMA Implementation
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- This shift is real. Whether or not you think
it is a good idea, the new emphasis on describing
what you do in terms of results and outcomes is here
to stay. It is driven by changes in social values,
by the general public's heightened expectations for
effectiveness in government and by far-reaching Federal
laws that passed with huge majorities in Congress.
It is taking place in every agency and program of
the Federal government, and it is taking place at
the national, state and local levels in all publicly
funded programs. This is not going to go away. This
is something every CAA should be doing - and if you
are not implementing it already, then get moving!
- This is big. The shift involves more than
just installing a new reporting system. It requires
re-thinking what you are trying to accomplish with
the families and communities with whom you work, which
requires a re-examination the causes of their current
situation, which then carries you into rethinking
the types of activity in which you engage. So outcomes
thinking will eventually take you into an A-to-Z review
you your existing agency operations.
- You can do this. This is the sixth major
shift in management frameworks for community action
agencies since the Economic Opportunity Act was passed
in 1964. This workbook includes a brief overview of
each of the previous systems (program structures and
reporting and how ROMA is similar or different). You
did the first five. You can do six.
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